Shipping Policy

Order Processing

Orders are processed after successful order and payment confirmation. The normal estimated processing period is approximately 1–3 business days, excluding weekends and public holidays.

This processing period is an estimate and is not a guaranteed dispatch date unless expressly identified as guaranteed.

Delivery Destinations

HABÄNE only ships to destinations made available to the customer during checkout.

Actual Shipping Countries: [REQUIRED]

Delivery Charges & Times

Available delivery methods and applicable delivery charges will be displayed before the customer submits the order. Shipping charges may depend on destination, shipment size, product characteristics, and the selected delivery method.

Actual Delivery Periods by Destination: [REQUIRED]

Tracking & Battery-Powered Products

Where tracking is available, the customer will receive tracking information following dispatch.

Certain HABÄNE products may contain batteries or electrical components and may therefore be subject to carrier, transport, or destination-specific restrictions. Customers must follow the return and shipping instructions provided by HABÄNE for battery-powered products and must not separately ship, alter, or remove a battery unless instructed to do so.

Carrier Arrangements for Battery Products: [REQUIRED]

Delayed, Lost, or Damaged Shipments

Customers should contact HABÄNE at support@habaene.com if a shipment appears to be materially delayed, lost, or damaged. HABÄNE will investigate the shipment with the relevant carrier and provide the remedies required under applicable law.

Nothing in this Shipping Policy limits mandatory statutory consumer rights.